Minimum Operating System Requirements - 2024

Modified on Tue, Mar 19 at 4:16 PM


Change to Minimum OS Requirements with Release 7.5


Mobile Claims is being redesigned with a new look, technology upgrades and feature enhancements for users globally.  With these advancements, new minimum technology standards will be required to continue using Mobile Claims on all devices. 


  • New minimum OS requirements will begin with Release 7.3which is scheduled for release between April and May 2024
  • Windows 10 1903 (18362) or higher or Windows Server 2019 (18362) or higher will be required to run Mobile Claims
  • This requirement only affects Mobile Claims and does not affect Claims Connect or LINK
  • All user types of Mobile Claims will be affected
  • Customers should start planning for this transition as early as possible


To learn more, contact your Customer Success Representative




How to check your Windows version

  1. W+R
  2. winver




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article