• Shortcut Keys

    Here are some key shortcuts that can be used in the software =========================== Within a claim =================================== +

    Last modified: Thu, Apr 28, 2016 at 10:34 AM

  • General Mobile Claims Software

    IMPORTANT UPDATE:  SEE  Minimum Operating System Requirements - 2024 Software download Minimum Requirements for Symbility Mobile Claims Windows XP or...

    Last modified: Wed, May 6, 2015 at 5:13 PM

  • Adjusting the Claim Explorer, ribbon and items panel in Mobile Claims

    The image below shows a default layout of the software in Mobile Claims with a few of the elements of the program identified - but these elements can be cus...

    Last modified: Wed, Feb 15, 2017 at 4:51 PM

  • Claims Explorer has Disappeared

    When viewing a claim on Mobile Claims the Claims Explorer box has disappeared. There are two ways that you can restore the Claim Explorer: 1.   If t...

    Last modified: Mon, Jun 1, 2015 at 7:56 AM

  • PocketSOAP Error Codes

    0x80044311 This error is caused when the user is using a proxy server and their username\password store in mobile claims is not accepted as a valid au...

    Last modified: Tue, May 17, 2016 at 9:25 AM

  • Removing/Adding a Policy Excess on a Schedule/Supplement

    In order to be able to remove the policy excess, you need to log into Mobile Claims, search for the claim and then acquire ownership by clicking once on the...

    Last modified: Fri, Mar 4, 2016 at 1:21 PM

  • Windows 8 Right-Click Issue

    NOTE: Windows 8 RT is not supported How To Perform Right-Click On Windows 8 Tablet Step I. Switch to Start screen and tap on Control Panel (...

    Last modified: Wed, May 6, 2015 at 5:15 PM

  • How to Transfer Mobile Claims Data to a New Device

    Basic Information What you need to do to transfer all of your Mobile Claims data to a new computer: 1) Release ownership of all claims on old computer....

    Last modified: Wed, Aug 28, 2019 at 1:36 PM

  • Minimum Operating System Requirements - 2024

    Change to Minimum OS Requirements with Release 7.3 Mobile Claims is being redesigned with a new look, technology upgrades and feature enhancements fo...

    Last modified: Tue, Jan 9, 2024 at 5:01 PM

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