Contact Claims Support

Check system status: status.insurancesolutions.corelogic.com

Need help?

North America
For support in English, call toll-free at +1-877-862-8069
Customer Care is available 24x7 in North America
Email: support.claims@cotality.com 

For support in French, call toll-free at +1-877-862-8069
Monday-Friday | 8am-8pm (ET)
Saturday-Sunday | 9am-6pm (ET)
Email: soutien.technique@cotality.com

For billing inquiries and questions about your account, call toll-free at +1-888-579-8053
Monday-Friday | 8am-6pm (ET)
Email:  account.specialists@cotality.com

Remote desktop support is available upon request

United Kingdom and Europe

Email: uk.claims.support@cotality.com

Call: +44 0330 380 1282
Monday-Friday (excluding bank holidays) | 08:00 to 18:00

• Outside of the core support hours, if you have a SEV 1 (Loss of Symbility System) please call 0330 380 1282 and follow the instructions on the voicemail.

• Out of hours a voicemail facility is also provided, so that you can leave a message and we can return your call.

Germany

Email: ► Click here ◄
Call: +49 (800) 360 3655 

Australia

Email:  symhelp@cotality.com.au

Call: 1300 819 917

CoreLogic – Head Office

Level 6a & 7, 388 George Street

Sydney NSW 2000

Australia

New Zealand

Email: symhelp@cotality.co.nz
Call: 0800 796 245

CoreLogic – Auckland

Level 5, AIG Building

41 Shortland Street

Auckland 1010

Support for your Next Gear Solutions product:  nextgearsolutions.com/contact

Other Cotality support:  https://www.cotality.com/support