You need to have your own account for HOVER. Symbility cannot provide that for you.
You can create an account on https://hover.to/ or your company may create an account for you. The first account registered in each Symbility company must be configured as an administrator in HOVER. If the entire company is using the same account, then nothing more needs to be done. If the company is configured to use individual accounts, each user will need to add their own credentials after an administrator has entered theirs.
To enter your username and password on Claims Connect:
Click on your name on the top right, then click on Integration Partners, then click on the HOVER tab at the bottom of the screen (see below),
Once on the integration screen
1) Click on the HOVER tab at the bottom of the screen
2) Enter your username and password
3) Put a check on HOVER Receipt and HOVER Photos
4) Click on Save
▼ Click the document below to download full instructions ▼
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