Claims will stay on the Claims List in Mobile Claims if they are still active - the assignment or claim is not finished. To remove them from the claims list you may:
- Complete the Assignment: open the claim and click the assignment that belongs to your company. In the pop-up Assignment window, click Assignment Completed.
- Close the claim: if this claim is completed, from the Claim Status, select Claim Closed.
Once your claim is closed make sure the checkbox "View this closed claim / completed assignment in Symbility Mobile Claims" is unchecked. It will then no longer appear on your Claims List.
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