Claims Workspace™ vs. Claims Estimate™: Key Differences and Use Cases

Modified on Fri, May 2 at 12:23 PM

The Cotality claims estimating system is made up of two components, Claims Workspace™ and Claims Estimate™.  The same login information is used to access both.  This article explains the basic function of each component and how they work together. 



Claims Workspace™: Comprehensive Claims Management

Claims Workspace™ is a robust claims management platform designed to streamline workflows, enhance collaboration, and expedite property claim resolutions. It centralizes claims data, automates key processes, and ensures secure, seamless claim handling from start to finish. With smart automation and real-time insights, it empowers teams to work more efficiently, delivering faster and more accurate outcomes.

Key Features:

  • Centralized Data Repository: All claim-related information, including documents and photos, is stored in one secure location.
  • Enhanced Collaboration: Facilitates communication among inspectors, adjusters, and other stakeholders throughout the claims process.
  • Workflow Automation: Automates routine tasks to reduce manual effort and minimize errors.
  • Real-Time Insights: Provides up-to-date information to support informed decision-making.


What is it? Claims Workspace™ is the online component of the system.

Who uses it? An Administrator, manager, or supervisor will spend most of their time working in Claims Workspace™.  It is a hub of information where all claims data is stored out in the cloud.  

What is it used for? This is where you can set notifications, assign claims, review estimates, and perform other various administrative tasks.  


 

Claims Estimate™: Accurate Damage Assessment

Claims Estimate™ is a specialized tool designed to help users document property damage comprehensively and generate accurate estimates for every claim. It reduces loss adjusting expenses and avoids claims leakage by utilizing more efficient claims workflow processes.

Key Features:

  • Detailed Damage Documentation: Allows for thorough recording of property damage, including photos and measurements.
  • Accurate Estimations: Utilizes industry-standard databases and algorithms to produce precise repair and replacement cost estimates.
  • Integration Capabilities: Seamlessly connects with other solutions to enhance workflow efficiency.
  • Efficiency in Claims Processing: Streamlines the estimation process, leading to faster claim resolutions.


What is it? Claims Estimate™ is the software that sits locally on your Windows computer, tablet, or smart phone.

Who uses it? An adjuster or estimator will spend most of their time working in Claims Estimate™.

What is it used for? This is where you can diagram a loss, apply line items from the database, and write an estimate.  


 

Comparison at a Glance

Feature

Claims Workspace™

Claims Estimate™

Primary Function

Claims management and workflow coordination

Damage assessment and cost estimation

Data Handling

Centralizes all claim-related information

Focuses on detailed damage documentation

Collaboration Tools

Facilitates communication among stakeholders

Limited; primarily estimation-focused

Automation

Automates workflows and routine tasks

Automates estimation calculations

Integration

Integrates with various solutions

Integrates with claims management platforms

 

For a more in-depth understanding and to explore how these tools can benefit your specific needs, you might consider visiting Cotality's official pages:


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