Symbility's system is made up of two components, Mobile Claims and Claims Connect. The same login information is used to access both.
Mobile Claims is the software that sits locally on your computer, tablet or smart phone. An adjuster, contractor or estimator will spend most of their time working in Mobile Claims. This is where you can diagram a loss, apply line items from the database and write an estimate.
Claims Connect is the online component of the system. An administrator, manager, or supervisor will spend most of their time working in Claims Connect. It is where to manage your company's account, user accounts, and it is also the hub of information where all claims data is stored, in the cloud.
Synchronizing - updating information between Mobile Claims and Claims Connect
When a user logs into Mobile Claims they will see a ribbon with several options. The last one is Synchronize.
Synchronization triggers the push and pull of information between Mobile Claims and Claims Connect. You must be connected to the Internet when synchronizing.
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